COO Outsourced™ Services:
Want to Know the #1 Issue that Prevents Companies Growth?
Back Office & Operational Infrastructure Issues
We Provide HIGH LEVEL Chief Operations Officers (COOs) for COMPANIES
Is Your Business Not Yet at the Stage for a Full-time, Permanent COO?
Are Your Operations Holding Back Your Growth?
Budget limitations holding you back from Top Talent?
Want the same expertise, analysis, judgment and insight that is available to larger companies?
We provide COOs with high level experience without the full-time COO level salary burden!
We have extensive experience working with Consumer Product, Tech, Retail, Healthcare, Specialty Food, and more!
- Outsourced & Part-Time needs:
- Companies can quickly get a strong operational focus at a senior level.
- “Fractional” or “Outsourced” basis.
- An experienced, full-time COO in a major city could cost you between $25k -$50k a month. Most growing companies don’t have that kind of budget, but still have the need for operational focus and discipline. A fractional COO provides the access to experience that you couldn’t otherwise afford.
- Interim needs:
- We help established companies fill the “GAP” when between operations executives while they’re looking for a permanent hire.
- “Test” a New Role needs.
- Maybe you want to “test drive”’ a COO role in your organization.
- A part-time COO lets you test drive the role and the person. See first-hand if this position is the right fit for your business.
- Project needs:
- Do you have a major initiative that needs an executive level oversight but your existing management team doesn’t have any capacity to lead it?
- Don’t leave your important projects to chance.
- We can help lead the project team, manage vendor and client relationships, and integrate with your executives to keep your project and your business moving forward.
- One-Time Problem needs:
- Many companies face “one-time” issues that are extremely important and require executive-level leadership, but once that issues is resolved, they do not need an ongoing full-time position.
- A fractional or outsourced COO provides you that executive level experience for a period of time to get things in order and then have your existing team take over the ongoing after the one-time problem has been addressed.
WHY Outsourced COO Services Can Help You?
- Compress Time
- Bridge Operations with Technology & Finance/Accounting
- Unparalleled Experience
- Value & Flexibility
- Maximize Limited Resources
- Avoid Talent Gap
- Tailored Expertise
- Trust, Candor, Independence & Unbiased Advisor
- Guidance & Direction for Team
- 21st Century Processes
- You can have an experienced operations executive support your company from 2 hours to 40 hours a week.
- By utilizing this type of “fractional” or “outsourced” leadership you can keep your business on track while keeping costs down.
Outsourced COO • Part-Time COO • Virtual COO • Fractional COO • Contract COO • Shared COO
Whatever You Call It, We can help!
Let us be your Trusted Partner, Advisor & Resource
Who We Are: The Infrastructure Company
We are Strategy and Efficiency experts and we’re in the business of “Putting More Time Back into Your Life and More Money in Your Pocket.”
The Infrastructure Company’s COO Outsourced™ services provide part-time Chief Operations Officer and Operations Advisement for clients all over the world. We do all the things a COO would typically do but at a fraction of a full-time, permanent salary. And with better skill sets. We specialize in COO work for growth companies. We tailor a program to your needs, not a standardized structure like many other firms. Because of our experience, we “Compress Time” for you on all your Operational Needs.
Areas We Assist
- Inventory Management Transformation
- ERP System Strategies
- Fulfillment & Warehousing
- Vendor Management
- Freight & Shipping Strategies and Tactics
- Gross Margin Improvement
- Alignment of Operations with Technology infrastructure
- Profitability & Performance Optimization
- Risk Management & Insurance
- And more!!
Why Outsourced CFO services?
Because of our experience, we “Compress Time” for you on all your Operational Needs. We save you time and money on “figuring out” what you need to do related to your operations.
Bridge Operations with Technology & Finance/Accounting
Our background the entire “Back Office.” We leverage that breadth of knowledge to “bridge” and align your Operations with your technology and finance/accounting infrastructure. We’re effectively “Operations Architects” who can create a “blueprint” for your operations to integrate with all other functional areas of your infrastructure. And, because of our Technlogy expertise, we can align technology to be the foundation for all of your operations.
Access to Executive-level skills and experience. A Seasoned, heavyweight COO that results in direct impact at a strategic level. Companies benefit from implementing cutting-edge, best-of-breed financial ideas. A part time or fractional COO is a highly qualified financial professional. Your company shares his or her services with other companies. Your company utilizes a fraction of his or her time, and pays a fraction of the cost. But cost saving isn’t the biggest advantage. The biggest advantage of outsourcing the COO function is that your company benefits from the same expertise, analysis, judgment and insight that is available to larger companies.
Maximize Limited Resources
For many growth companies, resources are limited and your business needs to be focused on its core products or offerings. Expertise is needed but not necessarily on a full-time basis.
Eliminate Dilemma of high cost, full-time position
Organizations can be caught between two difficult decisions: Do they go without the services they need from a COO or do they pay the burden of the high cost of a permanent professional? An Outsourced COO is a 3rd Option between these two choices.
Value & Flexibility
Get a COO level skillset without the full time COO level salary burden. Increase or decrease use as needed for maximum leverage and flexibility. No W-2 salary, no raises, no bonuses, no health insurance, no payroll taxes, no fringe benefits, and no employee hassles. An Outsourced COO also means no long-term contract. Our relationship lasts only as long as it makes sense for your company.
Avoid Talent Gap
You definitely want your company to have operational management that is experienced, skilled, insightful and able to see the big picture. But that kind of talent is expensive. Think about it. Your company does not need access to that kind of talent every day. A part time COO means you can have the quality talent you want at a fraction of the cost. And, you avoid having to hire an inferior or inexperienced COO due to budget constraints.
Onsite or Offsite
We always start on-site to assess and build rapport. Then, we focus on a “hands on, get it done attitude,” on-site or offsite. Whether we are on site at your company’s office or working remotely/virtual from ours, we’re focused on performance and value based on your needs.
Partner & Resource for Senior Management & Board
The COO has maximum impact as a member of an executive team. When properly staffed by an experienced operational professional, the operations function becomes value add. We help you make critical decisions. We’ve been a trusted partner for CEO, Management Team and Board.
Guidance & Direction for Staff
A COO will immediately address pressing operational concerns, mentor staff, and help you make critical decisions. Your part-time or fractional COO trains and manages your employees to efficiently handle day-to-day activities and transactions.
We specialize in COO work for growth companies. We fit a program to your needs, not a standardized structure like many other firms. We consult with clients and help them identify their current and ongoing COO needs. We provide World Class and Best in Class Opertional Management tailored to budgets, limited resources and other fiscal constraints.
Trust, Candor, Independence & Unbiased Advisor
Your company could benefit from a trusted, independent advisor who can recommend and implement improved policies, procedures, system use, reporting and analysis. A part time COO means that this key role is held by someone who is focused on hearing what you need to hear. He or she has no competing agenda. They’re not guarded in their comments. They’re not concerned about losing their only source of income. They have other clients. They are a professional consultant who just happens to have an intimate understanding of your company.
21st Century Setup & Security
Thanks to the advances in technology, it’s become possible for a COO to work efficiently for multiple companies without having to travel from office to office. The trouble was that the cost of having the right computer system and security needed for remote access was still too high for most small businesses. Now, thanks to Cloud technology & video conferencing even small companies can afford the services that allow for remote/virtual access by an Outsourced COO.
Specifics: How We Can Help Your Company
Growth Companies. We have extensive experience with consumer product, tech, retail, healthcare, specialty food and other high growth companies. Additionally, we have specific industry knowledge of apparel, footwear, and action sports companies, including licensing.
Best Practices, 21st Century Innovation & Business Mindset. Your company gets “Best Practices” that we have learned while working with and for businesses that are then applied and used to improve your company. We define and adopt operating models for breakthrough innovation and growth, impacting processes, culture, ideation mechanisms, partnerships driving growth through a transformation in innovation.
Analytics, Budgeting & Forecasting. We apply a Forward-focused approach to budgeting and forecasting with emphasis on business strategies and supporting core business processes. We have major experience with creating, developing and implementing Strategic Plans. We have a strong track record in using data & analytics to make business-defining decisions. We’ve performed Budgeting for companies ranging from $10million to $150million.
Cash Flow Assessment & Improvement. We’re Cash Flow experts for companies. Major experience with monitoring cash flow and credit availability, including inter-company positions. Massive knowledge with AR, including strategies with terms, payment models, chargebacks & collection strategies.
Alignment of Operations with Strategic Plan. We align Operations & Technology to all business units, processes and functions around a coherent, unified strategy and achieve transformational change.
Profitability & Performance Optimization. We evaluate cost performance levers across front and back office functions and processes and define an Action Plan on improvement can be achieved to create significantly better operational performance.
Risk Management, Controls & Insurance. We have extensive experience with the Design and Implementation of Risk Management methodologies and approaches as well as in the Assessment of known and emerging risks. Focus on internal controls & processes. We direct the risk management function in terms of disaster recover; business continuity and proper insurance are critical on-going concerns of the position.
IT & System Expertise. We have proven expertise and track record in implementing ERP & Enterprise Level systems, and overseeing many IT functions. We work with Microsoft Dynamics (Great Plains), Mas90, Lawson,, Salesforce.com, Access & SAP enterprise systems. Extensive experience with List Management software such as MailChip, AWeber, and Constant Contact. Major E-Commerce and fulfillment experience.
Vendor Management/World Class Operations/Outsourcing/Supply Chain. We’re leaders in “Vendor Management.” Strong skills in negotiation, structuring and managing multiple vendor relationships. Proven experience in directing, managing and overseeing worldwide day to day operations & manufacturing. Strong background in developing and implementing world class operations systems, procedures, and processes.
Innovation, Fresh Thinking & Strategic. We provide fresh-thinking, innovative style; creative insights and approaches to solving problems. innovation & business design. Excellent ability and experience in assessing company’s strengths and weaknesses, and adjusting accordingly. We thrive on bringing structure to a rapidly growing company.
Results Oriented. We’re always focused on getting things done. We possess strong conceptual, analytical, and critical thinking and execution skills. We’re tightly focused and results oriented: Never lose sight of initial goals. Though constantly aware of the big picture, we have the ability to zero in on details and retain the thoroughness and attention to detail that financial administration requires.
Strong Leadership. We’re proven, effective leaders and results-driven; able to deal with multiple constraints while achieving high-quality results, and comfortable establishing measurable goals and milestones for self and others; including timeframes and priorities. Delegate wisely and prolifically: Bring the attitude of “Coach” rather than director, to the position. Emphasize team building leading to more employee involvement, increasing morale and productivity.
Here’s a sample list of our Clients: